Prescriptions

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 1st June 2020

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS website.

Repeat Prescriptions

Patients on long-term medication can order repeat prescriptions in a number of ways:

  • Via our Online Services
  • In person/by post – tick the items required on your repeat slip and forward it to the surgery.
  • Using our dedicated prescription telephone line: 01823 259444  option 2 – this is open from 10am-12pm and 2pm-4pm.  Please try to avoid our busiest times which are on a Monday 9am to 11am
  • By emailPrescriptions  – Please accept our automated response as confirmation of your request. We do not have the capacity to respond to each request electronically.

Most prescriptions now go electronically to a nominated chemist, please indicate which chemist you are using to ensure it goes to the correct one.

Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Medication Reviews

Patients on repeat medication will be asked to speak to a pharmacist, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.